Shipping & Handling

Shipping & Handling

If you would like to pickup your purchase in store, please email with your order number and the store where you would like to pickup your order. If you were charged for shipping, SHOE-INN will issue you a refund.


Shoe-Inn is happy to offer the following shipping offers for its customers:

- $12 USD flat-rate shipping for all orders totaling $165 USD and less.

- Free shipping for all orders totaling $165 USD or more.


Online orders are processed Monday through Friday, within 1-2 business days of order placement.

- Any order placed after 2 p.m. ET will not start being processed until the following business day. Orders placed between 2 p.m. ET Friday through Sunday will be processed the following Monday, with the exclusion of holidays.

- It can take up to 2 business days to process orders before they ship. You will receive a shipping confirmation with tracking number once the order is shopped.

- All orders will be shipped via UPS Ground from our warehouse in Englewood, New Jersey.


Sales Tax


- Sales tax will be charged where applicable.


Promo Codes


- All sales are final if a promo code is used and are only eligible for size exchanges. Please reference our exchange policy for more details.

- Promo codes cannot be combined with any other offer or promotion; only one code can be redeemed per order.

- Promo codes cannot be applied after an order is processed.


*For questions regarding our Sales & Promo Codes policy, please visit this page.  

*For questions regarding our Returns and Exchanges policy, please visit this page.  

* For next day shipping, please call 1-833-608-5199 to confirm your delivery date.


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(Full priced merchandise only. Not redeemable in-store.)