Shipping & Handling

Online Shipping

  • Free shipping for all orders totaling $200 USD or more.
  • $12 USD flat rate shipping for orders under $200 USD

Online order are processed Monday through Friday, within 1-2 business days.
Any order placed after 12 p.m ET will not be processed until the following business day.  Orders placed between Friday through Sunday will be processed the following Monday, with the exclusion of holidays.

Once your order ships, you will receive an email with a tracking number.  Please allow up to 24 hours for the tracking to update with an estimated delivery date..

All orders are shipped UPS Ground from our warehouse in Englewood, New Jersey.  SHOE-INN is not responsible for lost or stolen packages.

We are unable to ship to PO Boxes.

In Store Pickup

If you would like to pick up your purchase in store, please email with your order number, phone number, and the store you would like to pickup your order from.  If you were charged shipping, SHOE-INN will issue you a refund.

*For questions regarding our Sales & Promo Codes policy, please visit this page.  

*For questions regarding our Returns and Exchanges policy, please visit this page.  

* For next day shipping, please call 1-833-608-5199 to confirm your delivery date.