Holiday Shipping

To ensure your gifts arrive on time, please refer to the map below. If you're not sure, please place your order and then email us at customerservice@shoeinn.com

• Yellow (1 day region):  Order by 12pm ET Tuesday, December 22
• Dark Orange (2 day region): Order by 12pm ET Monday, December 21
• Green (3 day region): Order by 10am ET Saturday, December 19
• Red (4 day region): Order by 10am ET Saturday, December 19
• Orange (5 day region): Order by 10am ET Thursday, December 17
• Grey (6 day region): Order by 10am ET Wednesday, December 16

- All orders will be shipped via UPS Ground from our warehouse in Englewood, New Jersey.
- If you would like to pickup your purchase in store, please email customerservice@shoeinn.com with your order number and the store where you would like to pickup your order.
- If you'd like a shipping option that isn't listed, please email customer service at customerservice@shoeinn.com

See our standard shipping & handling policies here. 

Holiday Returns & Exchanges

All returns must be postmarked by January 6th, 2023. Merchandise may be exchanged, or a store credit can be issued. ABSOLUTELY NO FULL REFUNDS, NO EXCEPTIONS 

See our full return policy here.  

Questions?

If you have any questions, please send an email to customerservice@shoeinn.com or call us at 1-833-608-5199. We will respond to all inquiries within 24-48 business hours, excluding weekends and holidays.