20% off sitewide + Free shipping on orders $150+! DUE TO COVID-19, ORDERS MAY BE DELAYED.

Holiday Shipping & Return Policy

Holiday Shipping

To ensure your gifts arrive on time, please refer to the map below. If you're not sure, please give us a call at 833-608-5199, or email us at customerservice@shoeinn.com

  • Yellow: Order by 12pm ET Saturday, December 21
  • Dark Orange: Order by 12pm ET Saturday, December 21
  • Green: Order by 10am ET Thursday, December 19
  • Red: Order by 10am ET Wednesday, December 18
  • Orange: Order by 10am ET Tuesday, December 17
  • Grey: Order by 10am ET Monday, December 16


- All orders will be shipped via UPS Ground from our warehouse in Englewood, New Jersey.
- If you would like to pickup your purchase in store, please email customerservice@shoeinn.com with your order number and the store where you would like to pickup your order.
- If you'd like a shipping option that isn't listed, please contact our customer service team at 1-833-608-5199.

 

See our standard shipping & handling policies here

Holiday Returns & Exchanges

All returns must be postmarked by January 13th, 2020. Merchandise may be exchanged, or a store credit can be issued.

See our full return policy here.  

 

Questions?

If you have any questions, please send an email to customerservice@shoeinn.com or call us at 1-833-608-5199. We will respond to all inquiries within 24-48 business hours, excluding weekends and holidays.

  

 

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(Full priced merchandise only. Not redeemable in-store.)

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